Welcome to Sport Sphere (“we”, “our”, or “us”). These Terms and Conditions govern your use of our website sportspheresales.com and all purchases made through it. By accessing our site and making purchases, you agree to these terms.

1. General Information

Company Details:
Sport Sphere
43 Cornmarket St, Oxford, GB OX6H 8RH
Customer Service: [email protected]

We specialize in providing quality sports equipment and apparel for active individuals and families worldwide, excluding some Asian countries and remote areas.

2. User Obligations and Responsibilities

2.1 Account Information

When creating an account or making purchases, you agree to:

  • Provide accurate and complete information
  • Maintain the confidentiality of your account credentials
  • Notify us immediately of any unauthorized use

2.2 Acceptable Use

You agree not to:

  • Use our site for any unlawful purpose
  • Attempt to gain unauthorized access to our systems
  • Interfere with the proper functioning of our website
  • Use automated systems to extract data without permission

3. Products and Services

3.1 Product Descriptions

We offer a wide range of sports equipment and apparel including:

  • Boxing and darts equipment
  • Outdoor and fishing gear
  • Football and golf equipment
  • Gym preparation items
  • Sports clothing and accessories for men, kids, and babies
  • Seasonal collections (e.g., New In Autumn Sports)
  • Branded items (e.g., Puma redefine retro)

3.2 Product Availability

All products are subject to availability. We reserve the right to limit quantities and discontinue products without notice.

3.3 Pricing

Prices are in GBP and include VAT where applicable. We occasionally offer promotions (e.g., “At Least 20% off Selected Big Brands”).

4. Orders and Payments

4.1 Order Process

By placing an order, you make an offer to purchase which we may accept or decline. We process orders within 1-2 business days (excluding weekends/holidays).

4.2 Payment Methods

We accept:

  • Visa
  • MasterCard
  • JCB
  • PayPal

All payments are processed securely. You confirm that the payment method is yours or you have authorization to use it.

4.3 Shipping

We offer two shipping options:

  • Standard Shipping (£12.95): Via DHL/FedEx, 10-15 business days after dispatch
  • Free Shipping: For orders over £50 via EMS, 15-25 business days after dispatch

Delivery times are estimates and may vary. We ship worldwide except to some Asian countries and remote areas.

5. Returns and Refunds

5.1 Return Policy

You may return most items within 15 days of delivery if:

  • Item is unused with original tags
  • Original proof of purchase is included

5.2 Non-Returnable Items

For health/safety reasons, we cannot accept returns on:

  • Personal protective equipment (e.g., boxing mouthguards)
  • Swimwear
  • Personalized/custom items
  • Clearance/final sale items

5.3 Return Process

  1. Email [email protected] with order details
  2. We’ll provide a Return Merchandise Authorization (RMA) number
  3. Ship item to: Sport Sphere Returns, 43 Cornmarket St, Oxford, GB OX6H 8RH
  4. Refunds processed within 5 business days of receipt

Note: Customers are responsible for return shipping costs unless the return is due to our error.

5.4 Refunds

Refunds are issued to the original payment method:

  • Processing: 5-10 business days after we receive return
  • Original shipping fees are non-refundable unless due to our error
  • International refunds are processed in GBP and may be affected by exchange rates

6. Intellectual Property

All content on our site (logos, text, images, etc.) is our property or licensed to us and protected by intellectual property laws. You may not use our content without express written permission.

7. Liability Limitations

7.1 Product Use

You agree to use products as intended and follow all safety instructions. We’re not liable for injuries from improper use.

7.2 Website Availability

We strive to keep our site available but don’t guarantee uninterrupted access. We’re not liable for any losses due to website unavailability.

7.3 General Limitation

Our total liability for any claim related to these terms or your use of our site shall not exceed the amount you paid for the relevant products.

8. Privacy

Your privacy is important to us. Please review our separate Privacy Policy which explains how we collect and use your information.

9. Changes to Terms

We may update these terms periodically. The “Last Updated” date at the top indicates when changes were made. Your continued use after changes constitutes acceptance.

10. Governing Law

These terms are governed by English law. Any disputes shall be subject to the exclusive jurisdiction of English courts.

11. Contact Us

For questions about these Terms and Conditions, please contact us at:

Email: [email protected]
Address: Sport Sphere, 43 Cornmarket St, Oxford, GB OX6H 8RH