Welcome to Sport Sphere (“we”, “our”, or “us”). At sportspheresales.com, we are committed to protecting the privacy and security of our customers’ personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase from us.
1. Information We Collect
We collect various types of information to provide and improve our services to you:
Personal Information
- Contact details (name, email address, phone number)
- Shipping and billing address
- Payment information (processed securely through our payment processors)
- Order history and preferences
Non-Personal Information
- Browser type and version
- IP address and general location data
- Pages visited and time spent on our site
- Referring website information
2. How We Use Your Information
We use the information we collect for the following purposes:
- To process and fulfill your orders for sports equipment and apparel
- To communicate with you about your orders, account, or customer service inquiries
- To provide personalized recommendations for football equipment, boxing gear, and other sports products
- To improve our website and shopping experience for our active lifestyle customers
- To send marketing communications about new products, special offers (like our “At Least 20% off Selected Big Brands”), and promotions (you may opt-out at any time)
- To prevent fraud and enhance the security of our payment processing systems
- To comply with legal obligations
3. Sharing and Disclosure of Information
We may share your information in the following circumstances:
- Service Providers: With trusted third parties who assist us in operating our website, conducting business (such as payment processors like Visa, MasterCard, and PayPal), or serving you
- Shipping Partners: With logistics companies to deliver your orders of golf equipment, kids’ sportswear, or other products
- Legal Requirements: When required by law or to respond to legal process
- Business Transfers: In connection with any merger, sale of company assets, or acquisition
We never sell your personal information to third parties for marketing purposes.
4. Data Storage and Security
We implement appropriate technical and organizational measures to protect your personal information:
- All payment transactions are encrypted using 256-bit SSL technology
- We store data on secure servers with limited access
- We retain personal information only as long as necessary for the purposes outlined in this policy
- While we strive to protect your information, no electronic transmission or storage is 100% secure
5. Your Rights and Choices
Depending on your location, you may have certain rights regarding your personal information:
- Access: Request a copy of the personal information we hold about you
- Correction: Request correction of inaccurate or incomplete information
- Deletion: Request deletion of your personal information under certain circumstances
- Opt-Out: Unsubscribe from marketing communications at any time
- Restriction: Request restriction of processing your information
- Data Portability: Request transfer of your data to another service provider
To exercise these rights, please contact us at [email protected].
6. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your shopping experience:
- Essential Cookies: Necessary for the website to function (e.g., shopping cart)
- Performance Cookies: Help us understand how visitors use our site
- Functionality Cookies: Remember your preferences (e.g., currency selection)
- Marketing Cookies: Used to deliver relevant ads for sports equipment and apparel
You can manage your cookie preferences through your browser settings. Disabling cookies may affect certain website features.
7. International Data Transfers
As we serve customers globally (excluding some Asian and remote regions), your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for these transfers.
8. Children’s Privacy
While we sell kids’ sports accessories and clothing, our website is not directed at children under 16. We do not knowingly collect personal information from children without parental consent.
9. Changes to This Policy
We may update this Privacy Policy periodically. The “Last Updated” date at the top indicates when revisions were made. We encourage you to review this policy regularly.
10. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
Email: [email protected]
Postal Address: 43 Cornmarket St, Oxford, GB OX6H 8RH
Customer Service Hours: Monday-Friday, 9am-5pm GMT
